WELCOME TO THE AMBIANCE RADIO® SUBSCRIBER PORTAL
- If you are not currently an Ambiance Radio Subscriber and want to sign up for Ambiance Radio, please CLICK HERE.
- To comment on or request changes to your Soundtrack, please log in below. You will find your credentials on the back of the Welcome Kit you received with your Player. You can also send an email to firstname.lastname@example.org
If you wish to contact us, we’d be delighted to hear from you. Please CLICK HERE
AMBIANCE RADIO® MUSIC PLAYER
If you are having trouble getting the music to play, we are very, very sorry for the inconvenience. Our Level 2 Help Desk Technicians are available to help you every day, seven days per week, from 8:00 am to 5:00 pm Pacific Time.
Here is how to reach the Help Desk:
- Send an email to email@example.com
- Use your Ticketing System (such as Service Channel) to send us a Work Order
- Call 888-791-1653 and press Option 1. Leave a detailed message and your call will be placed in the queue for a prompt return call. Level 2 techs return calls in the order the ticket is received
In the meantime, you might want to try out our handy, easy-to-follow troubleshooting video. In three minutes, many common problems can be solved without waiting in the service queue.
Please CLICK HERE to watch the video